Josh has over 20 years’ experience assisting Australian independent retail businesses at every
level. Previously holding roles in Retail Management, Store Management in some of Australia’s major retail chains, General Management and Group General Management. He holds an honours degree in statistics. This unique love for numbers yet love for people has served him well to date. He is always forward thinking with his hands on support for sales, training, digital and traditional marketing, buying and wholesale and general business assistance. At IRC, Josh manages the direction of the business and ensures a direct personal relationship with each and every partner.
Josh Zarb, Chief Executive Officer
Senthil Jayaraman, Chief Technology Officer
Senthil has more than 2 decades of senior IT experience with his financial orientated business systems and business intelligence in wide use all round Australia. He has worked for startups to big financial corporations. Senthil has a ‘hawk-eye’ when it comes to attention to detail and is very passionate on automating the mundane routines in software systems. He has designed and developed the entire central billing suite of systems and integrated with CRM and ERP in his previous roles.
When offline, he is a very keen gardener and is an avid cyclist, he also loves to watch his boys playing cricket on the weekends. Senthil's role at IRC will fundamentally be managing the smooth operation of our exclusive ‘One Billing’ and communication platforms.
Emily Lucas, Digital Marketing Executive
Emily is a digital marketing and content specialist with 10 years’ experience in supporting small to medium business owners across a variety of retail industry sectors including jewellery, giftware, homewares, books, media, entertainment, and pet care. Having worked behind a retail counter herself for many years, Emily went on to establish a career in managing digital campaigns from creation through to execution, across a variety of mediums. Understanding a retailer’s time constraints and challenges in keeping up to date with an ever-evolving digital landscape, Emily is a passionate and ever-constant student of the field who loves to teach, share knowledge, and find ways to turn often complex subjects into understandable, actionable goals for business owners.
Summer Gartrell, Head of Marketing
With over 17 years’ experience in supporting independent retailers, and over 6 years’ experience working in the entertainment and media industries, Summer has an extensive background in knowing the fundamentals in what’s needed for success in retail.
Summer is a quality focused creative, and a passionate self-starter who is known for creating some of the most brilliant call to action campaigns available with her incredibly talented award-winning team. She has extensive experience in B2B and B2C marketing and service delivery and has always taken a collaborative approach in working with a large group of differing independent business wants and needs. There’s not much Summer doesn’t know about all aspects of retail marketing. Summer manages all our Marketing, Networking and Communications functions at IRC.